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A Bright Future for Health Plan AI Applications

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What payers think about AI

In recent years, artificial intelligence (AI) has emerged as a potential solution to inefficient payer operations. Today, AI excels at taking in vast amounts of structured data to automate repetitive tasks, identify patterns, and provide actionable insights. On paper, AI is well-suited to process claims, yet payers are still reluctant to adopt it.

To better understand the state of AI adoption, usage, and investment amongst payers, Machinify surveyed 100 executives from U.S. health plans with revenue over $100M. The full report contains key findings from that survey.

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